سياسة الاسترجاع

The consumer has no right to return the product in the following cases: 1- If the product was manufactured based on your request or according to specific specifications, excluding products with a defect or that violated the specifications set by you 2- Gift wrapped products upon your request But if you received an incorrect order, a poor-quality product, different from the picture or description, or damaged during transportation and shipping, we bear all compensation costs. In case the order was placed but an error was made by the customer in choosing the color or print, in this case, there is no replacement, and the customer bears the shipping costs if they request the product. As a gesture of appreciation, a discount coupon will be given for the new product. How can I exchange or return the damaged product? We sincerely apologize for any product that was damaged during transportation and shipping. Please contact us within 24 hours of receiving the order and send pictures of the damaged product. The case will be followed up immediately through the following number: 0543879992